Quality & Safety

Safety is non-negotiable in aviation and at Viggo we take this aspect to heart. We view safety as a core value and a culture that extends throughout the organization. Viggo consistently invests in employee training ensuring that every team member is well aware of all safety protocols. On the other hand we focus on the work environment and especially on how we work together as a team. This enables us to keep safety at the highest levels.

The Quality & Safety department also conducts regular safety audits and risk assessments to identify potential dangers and limit them proactively. Preventing safety hazards is always a first priority. Next to that we have a strong just culture which makes sure we always keep learning, stay committed to continuously improve and look for innovative ways to further enhance safety measures.

Viggo understands that every player in the aviation industry relies on precision and reliability. This understanding drives its unwavering commitment to meeting the needs of our customers. The better we are in communication, standardization and simplification of our work, the better the performance of the whole airport / airline system is. We are flexible and eager to find solutions to deliver promptly and reliably.

To secure a Quality & Safety culture within Viggo the principles of a Just Culture are implemented. A just culture can be described as an atmosphere of trust in which people are encouraged for providing essential safety-related information, but in which it is also clear where the line must be drawn between acceptable and unacceptable behavior. Viggo considers failures and “incidents” as lesson which can be used to avoid more serious events. Therefore, there is a strong focus on incident reporting.