With yesterday’s knowledge we look today at how tomorrow can be better
The local partner in ground handling for more than 50 years
Local handler
Viggo is a national ground handler operating in the Netherlands for more than 50 years. We are a familyowned company with around 1.300 colleagues handling over 65.000 flights a year. At Viggo we truly look after each other and by doing so we can deliver the best service to our customers. We believe cherishing the warmth of the Viggo family culture adds up to the joy our colleagues experience every single day.
In a business where it is all about people, we are proud to be the only local player in the ground handling community at Schiphol and Eindhoven Airport. Staying local and close to our family values gives us a unique, inspiring and dedicated position in which we distinguish ourselves from the network-handlers.
Fresh, friendly & innovative
Our core values define our essence: fresh, friendly, and innovative. Within our organization, the positive atmosphere creates a strong can-do mentality. We take immense pride in working collaboratively, understanding that working together leads to successful outcomes. Our relationships with the customer airlines and the airports we operate in are built on open and honest communication. Achieving a seamless and smooth passenger journey, along with a solid on-time performance, requires alignment among Viggo, the airlines, and the airport to harness the potential for continuous improvement.
Fresh
]From passenger services to ramp & baggage, at Viggo everyone is connected. A vibrant, fresh team that delivers real service.
Friendly
We believe that joy in our daily work is most important because it translates into happy and satisfied customers. With a friendly smile we will go the extra mile for passengers.
Innovative
Each day we will find new ways to make aviation better and more fun. We are moving constantly, for both our customers and colleagues.
Vision
We want to be the ground handler in the aviation industry that enables partners to become the best version of themselves. The dynamics of our industry constantly demand flexible solutions in which safety is always the top priority. In doing so, we enter into long-term dynamic partnerships in which we cooperate across system boundaries and take responsibility. This leads to the best possible integral service in which speed and quality are prominently positioned. In doing so, our versatile and committed colleagues ensure surprisingly pleasant customer contact. We take our corporate responsibility in terms of the socioeconomic environment and the environment. Ultimately, this leads to a continuously high level of customer satisfaction for airport, airline and traveler.
Business partner
As your business partner we are strongly committed to set up collaborations, e.g. between Airline, Airport and Ground Handler.
Agile organisation
Our employees realize they ‘are’ the airline; not just act ‘on behalf of’ the airline.
Quality & Safety
We invest heavily in safety culture, the support and tools and the resources that enable continuous improvement.
Sustainability
With our Green By Viggo-ambition and GSE roadmap we are striving towards a 100% electrified GSE.
Innovation
As ground handler we set a new standard to make aviation better and more fun.
Innovation
Viggo strives towards innovation: a new standard to make aviation better and more fun
At Eindhoven Airport we introduced Temi & Temi, two robots to enhance passengers’ travel experience and provide them with a worry-free start to their journey. The robots are used to support our current colleagues by assisting them in answering questions and navigating through the terminal.
The introduction of Temi is a perfect example that show how Viggo would like to set a new standard. The implementation of these robots shows our constant eVort in order to stay ahead in aviation. What makes this even more unique is that Eindhoven Airport is the first airport in Europe that uses robots for this purpose.
Viggo's journey
From Handling Agency Welschap, founded in 1974, to today's Viggo. Curious about Viggo's journey?
Our partners
